Deafplus provide a range of services for deaf people. The charity’s mission is to enable a better quality of life for people who are deaf, focusing on the person rather than the disability. Deafplus provides a British Sign Language helpline.
The online service provides advice on welfare benefits and debt by appointment g five days a week. The free, confidential service is available to anyone who needs BSL advice and people can easily book an appointment with a BSL adviser by visiting the website. Deafplus are members of Advice UK and hold the Advice Quality Standard.
Residents of the London Borough of Sutton who need help to access the service can visit the Citizens Advice Sutton office underneath Sutton Central Library. The trained staff and volunteers at the office can help people get online to make an appointment and, if needed, help people during the appointment. A confidential interview room, equipped with scanning facilities and a high speed internet connection is available for people who cannot access the service from their home.
People who want help with making an appointment or with accessing the Deafplus BSL service can simply visit the Citizens Advice Sutton office. The office address is: Citizens Advice Sutton, Central Library, St Nicholas Way, Sutton, SM1 1EA. The office is open from 9.00 am to 5.00 pm Monday to Friday.
Citizens Advice Sutton is the lead agency for Advice Link Partnership Sutton, providing free, confidential, independent and impartial advice for residents of the London Borough of Sutton. The ALPS service is provided by Citizens Advice Sutton, Sutton Carers Centre and Age UK Sutton.