New report identified views of patients who use St Helier service in accident and emergency.
“Healthwatch Sutton was approached by Epsom and St Helier University Hospitals NHS Trust to see if a project could be carried out to collect the views of patients using A&E services, said a spokesperson.
“The request was in response to average scores for the Friends and Family Test despite good performance with regards to A&E waiting times. During April and May 2018, Healthwatch Sutton ‘enter and view’ volunteers visited the A&E department and our report into our findings has now published. ”
For full details of the report go to : Report